Special Order Procedure
  • If the item is not something we typically carry, we source the item on your behalf from commonly used RETAIL websites (we mainly use Amazon).  We require a deposit for the full cost of the item plus all charges associated with shipping and handling to get the item to our U.S address.
  • The balance owed (shipping, handling and administrative charges from the U.S to Bermuda) is due upon arrival in Bermuda.
  • Any item ordered specifically for a customer (not typically carried in the store) requires a deposit in before we can execute on your behalf.
  • Final cost to the customer cannot be confirmed until the item is in Bermuda; any costs provided before that are estimates only.
  • Your initial deposit is Non-Refundable and full payment is expected upon delivery of the item to our store in Bermuda
  • The process usually takes approximately 4 to 6 weeks. Please fill out a form in-store, provide deposit and a link or page printout of the exact item to be ordered. 

 

Special Order Form